📜 Terms & Conditions
Last Updated: 09/12/2025

Welcome to Decaura. By using our website and purchasing our products, you agree to the following terms and conditions:

1- Products
We are an online store specializing in perfumes, offering a wide variety of oriental and western fragrances, incense, sprays, and essential oils. All images and specifications on the website are for display purposes only, and colors or certain details may slightly differ from reality.

2- Orders & Payment
All information provided during the ordering process must be accurate and complete. We accept the payment methods available at checkout. We reserve the right to refuse or cancel orders in special cases such as stock shortages or inaccurate information.

3- Delivery
Delivery is available within Kuwait and all GCC countries. The delivery time will be determined based on your address and the chosen shipping method. We will make every effort to ensure your order arrives on time.

4- Intellectual Property
All content on the website, including texts, images, designs, and logos, is owned by Decaura and may not be used without prior written permission.

5- Modifications
We reserve the right to modify these terms and conditions at any time, and any updates will be published on this page.

🔒 Privacy Policy
Your privacy is important to us at Decaura, and we are committed to protecting your personal data.

1- Information We Collect
We may collect information you provide while using the website, such as your name, phone number, and delivery address. We may also collect certain technical information like IP address and device type.

2- How We Use Information
We use the information to:
• Process your orders
• Improve website services
• Send updates regarding orders or promotions (with your consent)

3- Information Protection
We ensure the protection of your data using appropriate security measures and do not share it with third parties except for operational purposes such as shipping and payment companies.

4- Cookies
The website uses cookies to enhance user experience.

5- User Rights
You have the right to:
• Access your data
• Modify your data
• Request deletion of your data at any time by contacting us

🔄 Return & Exchange Policy
At Decaura, we value your satisfaction. You may return or exchange products within 14 days from the date of receipt in the following cases:
• Product arrived damaged or broken
• Product received does not match the order

Products must be unused and in their original packaging. Please contact us within the specified period, providing a clear photo of the product and your order number.